The Barclays error code IN002 is a common error that users encounter when trying to access their Barclays accounts online or through the mobile app. This error prevents you from logging in or using certain services, which can be frustrating. Luckily, IN002 errors are usually easy to resolve by yourself once you know what causes them and how to troubleshoot properly.

What Causes the Barclays IN002 Error?

There are a few potential causes of the Barclays error code IN002:

• Connectivity issues – If you have a weak internet connection or are disconnected entirely, you may see the IN002 error when trying to access your Barclays account. Restarting your modem/router or switching to a stronger network often resolves this.
• Outdated app – Using an outdated version of the Barclays mobile app can trigger IN002 errors. Always keep your app updated to the latest version.
• Device incompatibility – The Barclays app and website may not work properly on older or incompatible devices. Try accessing your account from a newer smartphone, tablet, or computer.
• Account security issue – Sometimes IN002 errors occur if there is suspicious activity on your account. Resetting your password should resolve these types of errors.
• Site maintenance – Barclays performs routine maintenance on their systems which can temporarily disrupt access and cause IN002 errors.

How to fix Barclays error code IN002

If you encounter the Barclays error IN002, here are some step-by-step solutions to try:

1. Check Your Internet Connection

First, check that you have a stable internet connection on your device. Connect via WiFi or mobile data, whichever is stronger. Restart your modem and router if needed. This will rule out any temporary network disruptions causing IN002 errors.

2. Update the Barclays App

Go to your device’s app store and download the latest version of the Barclays app. Old versions may not work properly. Updating provides compatibility fixes for IN002 errors.

3. Try Logging In on Different Device

Attempt accessing your Barclays account on another device like a computer, tablet, or smartphone. If IN002 appears on multiple devices, it likely isn’t a device-specific issue.

4. Reset Your Barclays Password

Resetting your password will resolve many account access and IN002 problems. Go to the Barclays website and use the password reset tool. Create a new, strong password.

5. Contact Barclays Customer Support

If you still get the Barclays IN002 error after trying these solutions, contact Barclays customer support. They can investigate further and provide specialized troubleshooting for your account.

What to Do If IN002 Persists

For persistent Barclays error IN002 issues, here are some additional things to try:

• Clear your browser cookies and cache – Outdated browser data can sometimes cause conflicts.
• Try a different browser or incognito/private mode – This will determine if the error is browser-specific.
• Disable firewalls and VPN services temporarily – Security software can occasionally disrupt access.
• Change your Barclays password again – Repeat the password reset process.
• Check if Barclays has system alerts – Log-in issues are often due to temporary outages and maintenance.
• Contact Barclays support again – Explain the error persists across devices and networks.

Preventing Future IN002 Errors

To avoid regular IN002 errors when accessing your Barclays account online or via mobile, follow these tips:

• Keep your apps, devices, and network connections up to date
• Use strong WiFi and cellular data connections
• Don’t access your account from public networks
• Enable two-factor authentication for account security
• Frequently change your Barclays password
• Contact support promptly whenever you encounter unexpected errors

Proactively following these troubleshooting measures will help minimize frustrating IN002 errors in the future.

Conclusion

The Barclays error code IN002 generally indicates a connectivity, compatibility, or account security issue. It’s often fixable by updating apps, resetting passwords, trying other devices or networks, or contacting customer support. With proper troubleshooting, IN002 errors can be resolved quickly, allowing you to conveniently access your Barclays accounts across different platforms.