Encountering the HSBC error code P70 when trying to access your account online is frustrating. The accompanying error message reads: “Your accounts cannot be accessed at this time. If this error persists, please contact us for assistance on +356 2380 2380.” This indicates a temporary issue that is preventing you from logging into your HSBC Internet Banking account.
Key Takeaway
- HSBC Error P70 means your HSBC accounts cannot be accessed currently
- This is often a temporary technical error that resolves on its own
- Try logging in later or contact HSBC support if P70 persists
- Confirm Internet connection and browser details if error continues
Why Does HSBC Error Code P70 Happen?
Some of the potential reasons you may encounter a P70 error when attempting to login to HSBC Internet Banking include:
System Outages
HSBC performs regular system maintenance and updates which can cause periodic outages that prevent account access. This disruption typically lasts an hour or less until maintenance is complete.
Peak Traffic Times
High visitor volumes during peak banking hours in the morning or certain days like payday can overload HSBC servers and cause intermittent P70 errors. Trying again later may allow access once traffic has subsided.
Connectivity Issues
Problems with your local Internet connection or ISP can prevent your device from connecting properly to HSBC’s online banking portal, resulting in P70 errors. Confirm your WiFi or mobile data connectivity is working normally.
Browser Incompatibility
HSBC may block access from outdated or unsupported web browsers that have compatibility issues or pose security risks. Make sure you are using the latest version of recommended browsers like Chrome, Safari or Edge.
Automatic Logouts
For security purposes, HSBC’s online banking portal will automatically log you out after a period of inactivity. Attempting to reconnect shortly after an auto-logout can temporarily produce P70 errors.
Account Security Measures
If HSBC detects suspicious activity related to potential fraud or unauthorized access, they may temporarily restrict account access, leading to P70 errors when you try to login.
How to Fix HSBC Error P70
If you encounter persistent or recurring P70 errors when attempting to access your HSBC accounts online, try the following troubleshooting steps:
Retry later
Allow some time to pass and try logging in again later, such as in an hour or the next day. Intermittent outages and traffic jams tend to resolve on their own.
Confirm Internet connection
Check that your device has a stable, high-speed Internet connection through Wifi or mobile data. Slow, spotty connections can interfere with accessing online banking.
Clear browser cache
Clear your browser history, cookies, and cached files. Outdated browser caches can sometimes disrupt accessing online banking portals.
Try a different browser
Attempt accessing HSBC Internet Banking using an alternate web browser like Firefox, Internet Explorer, or Microsoft Edge instead of your usual Chrome or Safari.
Restart your device
Rebooting your computer, smartphone, or tablet can clear up any RAM issues that may be preventing successful connection.
Contact HSBC support
If you still cannot access your account after retrying and troubleshooting, call HSBC or visit a branch location to have them further investigate and resolve persistent P70 errors.
Preventing HSBC error code P70 (Login Errors)
To avoid encountering connectivity issues and error P70 when accessing your HSBC accounts online in the future, consider these tips:
- Bookmark the HSBC login page to ensure you are accessing the legitimate website
- Set up biometric login (fingerprint/face ID) on your mobile app for easy access
- Ensure your browser, devices, and antivirus software are updated to the latest versions
- Maintain a steady, high-speed Internet connection on your home network and mobile phone
- Avoid logging in during peak traffic periods like Monday mornings
- Periodically change your password to enhance security
Getting error P70 when attempting to login to your HSBC Internet Banking account indicates a temporary access issue typically due to system disruptions or connectivity problems. While frustrating, these are usually intermittent and often clear up on their own within a short time. But if HSBC error code P70 persist, don’t hesitate to contact HSBC support to help get your account access restored.